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Programmable Logic Controller Breakdown Support

Automation Support Call: 01952 462 976

We provide breakdown support services for PLC automated production systems.

We specialise in locating problems down to a single point of failure using our in-house expertise, diagnostic equipment and hundreds of Software Packages at our disposal.

Soft Control has been providing UK based manufacturers with PLC breakdown support/recovery service for over 25 years. In practically every case we have been able to restore or play a pivotal role in restoring production. See Case Studies

It is not necessary for a third party’s PLC software to be commented, printed out or for the system to have electrical schematics. Our PLC engineers are experienced in supporting the most poorly documented or obsolete PLC Control Systems.

We have been providing breakdown support for our own and third party control systems operated by Tier 1 automotive component manufactures to smaller companies with standalone machinery.

Response Time

Our response time from your call for assistance to Soft Control to having a PLC engineer on your site is typically within 2 hours.

Support Schemes

Our two support schemes are as follows and can be tailed to your needs:-

1.24 hour breakdown support

Option 1 is used for critical production schedules or companies that require high availability from their control system.

2. Monday to Friday 7am to 7pm

Option 2 is an economic solution that allows other maintenance activities to be dovetailed into the Breakdown Support regime:-

  • Thermal Surveys of Control Equipment
  • PLC Spare Availability (In-house Spares)
  • PLC Software Backups
  • PLC Backup Battery Replacements
  • Enhancement or Modifications of your process sequence
  • Support or Retrofit of Obsolete PLC Control Equipment

Need support? Get in touch now on: 01952 462 976