We specialise in locating problems down to a single point of failure using our in-house expertise, diagnostic equipment and hundreds of Software Packages at our disposal.
Soft Control has been providing UK based manufacturers with PLC breakdown support/recovery service for over 33 years. In practically every case we have been able to restore or play a pivotal role in restoring production. See Case Studies
It is not necessary for a third party’s PLC software to be commented, printed out or for the system to have electrical schematics. Our PLC engineers are experienced in supporting the most poorly documented or obsolete PLC Control Systems.
We have been providing breakdown support for our own and third party control systems operated by Tier one automotive component manufactures to smaller companies with standalone machinery.
Our response time from your call for assistance to Soft Control to having a PLC engineer on your site is typically within 2 hours.
Our two support schemes are as follows and can be tailed to your needs:-
1.24 hour breakdown support
Option 1 is used for critical production schedules or companies that require high availability from their control system.
2. Monday to Friday 7am to 7pm
Option 2 is an economic solution that allows other maintenance activities to be dovetailed into the Breakdown Support regime:-
Need support? Get in touch now on: 07889 920113